The Janitorial Group Inc are unique due to our depth of understanding of customers’ individual needs, and the depth of experience upon which we have built best practices.
Our intense janitorial service training programs, superior on-site management, and the respect we show our customers and employees create an environment in which we consistently exceed the janitorial service needs and goals of our clients.
The Janitorial Group Inc has the staffing, expertise and understanding required to meet all your janitorial service needs in demanding high traffic environments. You can have confidence that day in and day out, The Janitorial service best practices will please your customers while making your business shine.
The Janitorial Group Inc has developed an inspection system covering tasks in a form of Daily check-off lists which day porters and night cleaners turn in to their crew lead at the end of each shift. Accountability is further inspected by field supervisors to guarantee consistent quality service.
We hold monthly training classes for all new hires. Topics include: Definitions of cleaning, proper use, handling, and disposal of chemicals; Comprehensive instructions on the operation of equipment; Proper use of respirators, protective goggles, gloves, and clothing; and a comprehensive injury and illness prevention program including our code of safe practices for custodial personnel, hazardous substances communications, respiratory protection, blood borne pathogens, hazardous waste handling, accident prevention reporting, emergency evacuation protocol, security and lockdown procedures.
The Janitorial Group Inc contract administrators and account reps conduct routine meetings with client contacts to review overall performance and discuss proactive recommendations to further enhance the quality of services provided.
Quality Control Program
Accountability of the cleaning teams productive duties are inspected by field supervisors to guarantee consistent quality service. Each field supervisor performs random inspections within their geographic territories at the end of each cleaning shift. All buildings shall be inspected at least once per week to identify and correct deficiencies in the quality of services rendered before the level of performance becomes unacceptable to our customers.